16. How To Cancel Your Subscription
Canceling Your Subscription on Katteb.com
If you wish to cancel your subscription on Katteb.com, the process involves accessing your billing and plans page and then navigating to your payment gateway's dashboard to cancel the subscription. This documentation will guide you through the steps to cancel your subscription using the provided instructions.
1. Accessing the Billing and Plans Page:
First, log in to your Katteb.com account and navigate to the billing and plans page. You can typically find this page under your account settings or profile options. Look for a section that pertains to your subscription, billing, or payment details.
2. Editing Billing Information:
On the billing and plans page, locate the option to edit your billing information. Click on this option to proceed with the cancellation process. This action will trigger an email from PayPro Global, the payment gateway used by Katteb.com.
3. Check Your Email:
Open your email inbox and search for an email from PayPro Global. This email will contain a URL or a link that allows you to access your dashboard on the payment gateway.
4. Accessing Your Dashboard:
Click on the provided URL or link in the email to access your dashboard on the PayPro Global payment gateway. This will redirect you to a page where you can manage your subscriptions and billing details.
5. Navigating to Subscriptions Tab:
Within your PayPro Global dashboard, locate the "Subscriptions" tab or section. This is where you can view and manage your active subscriptions.
6. Cancelling the Subscription:
Under the "Subscriptions" tab, identify the active subscription associated with your Katteb.com account. Once you find it, click on the option to cancel or terminate the subscription. Follow any additional prompts or confirmation steps as necessary.
7. Confirming the Cancellation:
PayPro Global may request your confirmation to proceed with the cancellation. Review the information presented and confirm your decision to cancel the subscription. Take note of any relevant cancellation dates or details provided.
By following these steps and canceling your subscription on the PayPro Global dashboard, you will successfully cancel your subscription on Katteb.com.
If you encounter any issues during the cancellation process or require further assistance, please reach out to the Katteb.com support team for guidance and support.
If you wish to cancel your subscription on Katteb.com, the process involves accessing your billing and plans page and then navigating to your payment gateway's dashboard to cancel the subscription. This documentation will guide you through the steps to cancel your subscription using the provided instructions.
1. Accessing the Billing and Plans Page:
First, log in to your Katteb.com account and navigate to the billing and plans page. You can typically find this page under your account settings or profile options. Look for a section that pertains to your subscription, billing, or payment details.
2. Editing Billing Information:
On the billing and plans page, locate the option to edit your billing information. Click on this option to proceed with the cancellation process. This action will trigger an email from PayPro Global, the payment gateway used by Katteb.com.
3. Check Your Email:
Open your email inbox and search for an email from PayPro Global. This email will contain a URL or a link that allows you to access your dashboard on the payment gateway.
4. Accessing Your Dashboard:
Click on the provided URL or link in the email to access your dashboard on the PayPro Global payment gateway. This will redirect you to a page where you can manage your subscriptions and billing details.
5. Navigating to Subscriptions Tab:
Within your PayPro Global dashboard, locate the "Subscriptions" tab or section. This is where you can view and manage your active subscriptions.
6. Cancelling the Subscription:
Under the "Subscriptions" tab, identify the active subscription associated with your Katteb.com account. Once you find it, click on the option to cancel or terminate the subscription. Follow any additional prompts or confirmation steps as necessary.
7. Confirming the Cancellation:
PayPro Global may request your confirmation to proceed with the cancellation. Review the information presented and confirm your decision to cancel the subscription. Take note of any relevant cancellation dates or details provided.
By following these steps and canceling your subscription on the PayPro Global dashboard, you will successfully cancel your subscription on Katteb.com.
If you encounter any issues during the cancellation process or require further assistance, please reach out to the Katteb.com support team for guidance and support.
Updated on: 12/07/2023
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